Don’t Get Sidelined by a Breakdown: 4 Ways to Get Back in Business Faster
Nothing is more stressful than a breakdown. Whether you’re sidelined on a remote highway, or in the middle of city traffic, an equipment breakdown means lost time and money. How much time, however, may come down to how well you’re ‘connected’.
As the commercial warranty industry’s first and only mobile application, the TrüNorth Warranty App, developed byTrüNorth GlobalTM was developed to provide a faster, easier way to get drivers and their equipment back to work and making money.
No Wi-Fi? No worry! The TrüNorth GlobalTM mobile app can be used anywhere you have cell phone service.
“Our customers not only depend on our warranty coverage, but the efficient resolution of their claims,” said Colt Brewer, Claims Analyst. “We get it. Sitting on the side of the road is not only stressful and frustrating, it can also be dangerous. That’s why getting you and your equipment back up and running as quickly as possible is our number one goal. Our mobile app facilitates that process, delivering a fast, easy and intuitive user experience.”
Available for iOS and Android devices, the TrüNorth Warranty App enables users to complete warranty claims directly from their mobile devices—anytime, anywhere. Find out why you can’t afford to hit the road without it:
1. Faster Claims Processing
With prepopulating driver, repair facility, and warranty-related information, the mobile App alleviates unnecessary steps and inputs during what can be a stressful time for drivers. Intuitive technology delivers a relevant user experience, enabling warranty holders to start a new claim in seconds by simply logging on with their last name and VIN number and clicking several dialog boxes to put them on the fast track to locating the closest repair facility and getting back on the road.
- Quick-view of warranty coverage(s)
- Ability to view or download signed warranty contract
- Claims history
2. Real-time claims tracking and updates
Throughout the claims process, updates are tracked and communicated in real time, keeping drivers in the know every step of the way. You can start a new claim or check the status of an existing claim directly from your TrüNorth Warranty App, anytime, anywhere.
3. GPS-enabled technology
GPS-enabled technology, built into the App, not only pinpoints your location, but locates the nearest, approved repair facility.
- Choose from a list of the nearest approved repair facilities
- Need a tow? Simply click the button and a tow truck is dispatched to your location
4. 24/7 Claims and User Support
While using the App is easy and intuitive, we also make it easy for users to call or email a claims or warranty support specialist directly from the App’s main menu. New users can also access our online video tutorial for step-by-step guidance on using the App.
- 24/7 live claims service
- Multilingual call center assistance
- Experienced claims and warranty support associates
- Online tutorial
Get connected now!
TrüNorth Warranty puts protection and peace of mind at your fingertips 24/7. The TrüNorth Warranty App, available for both iOS and Android platforms, can be downloaded now at the App Store or Google Play.